fabric / Design System 4.0

Creating a new design system for fabric's Copilot platform

UX Audit
UX Research
UX & UI Design
Design Systems
QA & UAT
Ongoing Support

BUSINESS CONTEXT

Fabric's commitment to providing flexible, scalable ecommerce solutions led to the recognition that our design system needed a complete overhaul to support headless architecture effectively. As businesses increasingly demand customizable and performant solutions, having a robust design system became crucial for maintaining our competitive edge.

The initiative to rebuild our design system represented more than just a visual refresh – it was a strategic move to enhance our platform's capabilities and provide better value to our customers through improved consistency, accessibility, and performance.


Read More:
Design System 4.0: A Newer, Faster, More Intuitive Experience for fabric Copilot

PRIMARY USERS

  • Development teams struggling with inconsistent components
  • Designers facing scalability challenges
  • Product teams dealing with implementation delays

    KEY PAIN POINTS

  • Inconsistent user experience across platforms
  • Slow development and implementation cycles
  • Limited flexibility in headless implementations
  • Poor accessibility compliance

PROCESS

We began with a comprehensive audit of the existing design system, evaluating component usage, performance metrics, and user feedback. This phase included stakeholder interviews and technical assessment of the system's compatibility with headless architecture.

Our research encompassed competitive analysis, user behavior studies, and technical requirements gathering. We examined industry best practices and emerging trends in design systems for headless platforms.

The rebuild phase followed an iterative approach, with continuous feedback from development teams and end users. Each component was redesigned and optimized for performance, accessibility, and scalability.


SOLUTION

Design System 4.0 represents a complete reimagining of our component library and design principles, specifically optimized for headless architecture. The new system provides a flexible foundation that scales across multiple touchpoints while maintaining consistency and performance.

KEY FEATURES & BENEFITS

  • Headless-optimized component library
  • Consistent design language system
  • Automated accessibility compliance
  • Performance-first architecture
  • Faster development cycles
  • Improved cross-platform consistency
  • Enhanced accessibility standards
  • Better scaling capabilities

CURRENT IMPACT

  • 50% reduction in manual task time
  • 75% decrease in data entry errors
  • 90% user adoption rate
  • 2x increase in order processing speed

FUTURE ROADMAP

  • Advanced customization features
  • Expanded component library
  • Enhanced documentation system
  • Automated testing framework
Using Format